The store clerk might ask you if you want natural or synthetic and if natural what particular fibre would you prefer? If synthetic, you may be asked what blend you prefer. Again the questioner may ask if you want short or long pile, looped, twisted or knotted fibres or if you prefer sculpted. By this time you may give up carpet shopping deciding you’re too dumb to accomplish the task. Of course it’s not true; your store clerk is the one who knows nothing about carpet or customer service. In order to get the right carpet for your home you need the expertise of our professionals at The Flooring Centre. It’s our job to know everything about carpets, not yours.
When you shop with us, we will ask for which rooms the carpet is being bought, what your budget is and if you have a colour scheme in mind. For those in Buckshaw Village, carpets selection can be narrowed down by your answers. Once that’s accomplished, our knowledgeable staff will ask you to select a few favorites, narrowing your search even more. With the choices before you, our staff will explain the differences in the carpet to you so you can evaluate the pros and cons of each. You will know the expected durability of each carpet, ease of cleaning, colour or pattern choices, if fibres are special coated against stains, all about the warranties and the price. Our installers will measure efficiently so you don’t buy more carpet than you need and follow up with a perfect installation.
Maybe you think you have to pay more for carpets in Buckshaw Village to receive superior customer service. You don’t when you shop at the Flooring Centre. Our long established business thrives on quality carpet brands, educated staff, efficient and accurate installers. Contact us or visit us at our showroom where we’ll show you how customers should be treated when purchasing carpets for home or office. Replacing old carpet with new should be an exciting and gratifying experience. Whatever your budget, you’ll receive attentive and informed service designed to make choosing your new carpet a joy.